Privacy Policy – PKEY Pty Ltd

Effective Date: 1st October 2024

PKEY Pty Ltd ("we", "our", or "us") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and applicable privacy laws. This Privacy Policy explains how we collect, use, store, and disclose your information, both during the waitlist phase and when our platform is fully operational.

1. What Information We Collect

We may collect and process the following types of information:

While You're on the Waitlist:

Email address – for updates, onboarding, and marketing purposes.

When Our Platform is Live:

Identity information – such as name, date of birth, government-issued ID, and documents required for KYC.
Contact details – email address, phone number, and mailing address.
Transaction data – deposits, withdrawals, trade history, and wallet addresses.
Device and usage data – including IP address, browser type, and interaction logs.

2. How We Use Your Information

We use your information to:

Contact you about waitlist status and product updates.
Verify your identity and comply with AML/CTF obligations under AUSTRAC.
Provide access to our crypto exchange services.
Prevent fraud and enhance security.
Improve our products, services, and user experience.
Send marketing communications (opt-out available).

3. How We Store and Protect Your Data

We store data on secure servers hosted in Australia or with reputable international cloud providers.
We implement industry-standard security measures including encryption, firewalls, and 2FA.
Only authorised personnel have access to personal data.
We retain data only as long as necessary to fulfil legal and operational requirements.

4. Sharing Your Information

We may share your information with:

Third-party service providers (e.g. KYC providers like Sumsub, crypto infrastructure providers like Fireblocks).
Regulatory authorities, where required by law or for compliance with AML/CTF obligations.
Marketing tools, only where permitted and with your consent.

We never sell your personal information.

5. Your Rights and Choices

You have the right to:

Access the personal data we hold about you.
Request correction or deletion (subject to legal and regulatory requirements).
Opt out of marketing communications at any time.
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

6. Cookies and Analytics

We may use cookies and third-party analytics tools to monitor usage and improve performance. You can control cookies via your browser settings.

7. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "Effective Date" and, if significant, notify you via email or through our platform.

8. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: privacy@pkey.ai

PKEY Pty Ltd

ABN: 17 681 186 390